• HALFTICKET TV is a Streaming device which instantly converts your existing TV into the Smartest Android powered TV.
    • A small and powerful device that brings rich & entertaining cocktail of online content on your TV via the HALFTICKET Content Discovery Engine (CDE).
    • It allows you to download and enjoy your favourite android apps like Netflix, Showbox, Cartoon HD, Hotstar, YouTube, Saavn, Gaana, Kodi and many more.
    • Wirelessly mirror your android phones & tablets screen on your TV.
    • A TV with an HDMI port.
    • A USB power outlet (TV USB port or USB wall charger, with 5V 2A specifications).
    • An active Wi-Fi connection (only for accessing online content).
    • A TV with an HDMI port or A/V Port.
    • A USB power outlet (TV USB port or USB wall charger, with 5V 2A specifications).
    • An active Wi-Fi or Ethernet connection (only for accessing online content).
    • No! Your device comes with an easy-to-use Air Mouse which makes TV navigation a breeze.
    • Free your entertainment from the clutches of your phone.
    • Yes, you will need an internet connection to make the best of your device and Content Discovery Engine subscription.
    • We recommend a minimum speed of dedicated 2mbps for optimal performance.
    • However, if you don’t have internet connection you can still use your device to play your downloaded media, mirror your android mobile screen on the TV or use apps which don’t need internet.
    • No, the HALFTICKET TV comes with a FREE 5 year subscription to the HALFTICKET Content Discovery Engine.
    • Please note third party apps may have their own subscription fee.
    • Yes, you can!
    • There are plenty of Android apps in the market which help you stream live TV (dittoTV, YuppTV, PlutoTV) and many other apps which help you watch your favouite TV shows on your time (YouTube, Netflix, Hotstar, SonyLIV, Eros Now, Voot).
    • #CutTheCord
    • Yes, you can!
    • Simply connect a pen-drive or a microSD card with your downloaded media and start playing.
    • You can also play media wirelessly using DLNA or Mirror your android mobile screen using Miracast.
    • Yes, you can download and enjoy your favourite android apps from the store.
    • There are plenty of Android apps in the market which help you stream live TV (dittoTV, YuppTV, PlutoTV) and many other apps which help you watch your favouite TV shows on your time (YouTube, Netflix, Hotstar, SonyLIV, Eros Now, Voot).
    • All HALFTICKET TV come with a 1 year India warranty from the date of purchase.
    • Customer Care Toll Free Number - 1800 102 3647
    • Customer Care Email – customercare@cloudwalker.tv


  • Smart  Stick

    • Plug the Wi-Fi Antenna into the device.
    • Plug in the Air Mouse Receiver in the USB port of the Smart Stick
    • Power your Air Mouse using two AAA batteries.
    • Connect the device into the TV’s HDMI port (or use the included HDMI Extension Cable if your TV’s HDMI is hard to reach).
    • Power your Smart Stick by connecting the power cable into the USB port of your TV or wall charger, with 5V 2A specifications.

    Smart  Box

    • Plug in the Air Mouse Receiver in the USB port of the Smart TV Box.
    • Power your Air Mouse using two AAA batteries.
    • Using the HDMI or A/V cable, connect the Smart TV Box to your TV’s HDMI or A/V port and select the respective source on your TV.
    • Power your Smart TV Box by connecting the power cable into the USB port of your TV or wall charger, with 5V 2A specifications.
  • Air mouse

  • Begin Setup

      • Click on Begin Setup button to start your device setup

    Step1

    Network

    • Select your network preference from Wi-Fi and Ethernet.
    • In case of Wi-Fi, check Wi-Fi option using the Air Mouse. Select your network and type in the password using the on-screen keyboard if necessary. Click on the Connect button.
    • In case of Ethernet, Plug the Ethernet cable in your Ethernet compatible device. Check Ethernet option using the Air Mouse.
    • Click Next

    Step2

    Terms and Conditions

    • You will find the Terms & Conditions for using the devices and services here.
    • Kindly read and click ‘ACCEPT’ button to continue.
    • Please note, by clicking ‘ACCEPT’ button you acknowledge that you have read and accept the terms of the above document.

    step3

    Sign in

    • Click on ‘Sign-in with Google’ button and login with your existing Google ID or create a new one if needed.
    • Click Next

    step4

    Register your phone number

    • Type in your phone number using the on-screen keyboard (Please note this is will be your customer ID in our records and should be quoted for all after sales support).
    • Click Next

    step5


    • Device instantly converts your TV into the smartest android TV and brings the world of digital content to you.
    • It discovers a rich & entertaining cocktail of online content from the HALFTICKET Content Discovery Engine (CDE).
    • We push your entertainment right in front of your TV, so you don’t need to surf channels for hours for it.
    • Access your own media on your TV.
    • Connect your pen-drives or microSD cards, and play your downloaded media on the big screen.
    • Download and enjoy your favourite android apps from the store, on your TV.
    • Stream Live TV (from dittoTV, YuppTV, PlutoTV) or stream your beloved movies and TV shows at your time from YouTube, Netflix, Hotstar, SonyLIV, Eros Now, Voot.
    • Device gives you the choice of selecting your own entertainment.
    • Easy segregation of settings makes for a simple user experience.
    • Search for your favourite online videos and watch them on your TV.


  • My HALFTICKET TV keeps restarting or I don’t see anything on the display.

    • Make sure the device is getting recommended power input of 5 Volts and 2 Amps (try using a wall charger with 5V 2A specifications).
    • Check if your device is connected properly to a working HDMI port or A/V port (if applicable).
    • Make sure your TV’s display source is the same HDMI or A/V port as the one your device is connected to.

    What is the minimum power requirement for the HALFTICKET TV ?

    • HALFTICKET TV need a minimum power input of 5 Volts and 2 Amps.
    • You can power it using a TV USB port or a USB wall charger of the above specifications.

    Why is there no sound while playing?

    • Make sure your TV and the device are not set to mute and the volume is set to a normal level.
    • Check if the HDMI or A/V cable is well connected and not damaged.

    My device has completely frozen and is not responding to any input.

    • Reset the device: Disconnect the power cable from it.
    • Wait for 10 seconds. Plug the power cable back into the device and switch it on.
  • The screen corners are cropped.

    Option 1:
    • Navigate to Settings
    • Go into Display, and click Display Position
    • Click on plus (+) / minus (-) icons to adjust screen size to fit your TV.
    Option 2:
    • Navigate to Settings and click on Display and make sure HDMI auto-detection is ON.
    • If that doesn’t work then, Navigate to Settings and click on Display. Turn HDMI auto-detection OFF. Click on HDMI Output Mode Settings and select your TV’s screen resolution.

    How to enable Android Status Bar on my device?

    • Navigate to Settings and click on Display. Switch Hide Status Bar option OFF.

    How to enable/disable screen saver on my device?

    • Navigate to Settings and go to Display.
    • Under Screen Saver option, select your preferred time to enable screen saver.
    • Or select Never to disable screen saver
  • What is the recommended Internet speed?

    • We recommend a minimum speed of dedicated 2mbps for optimal performance.

    How to connect my device to Wi-Fi?

    • Navigate to Settings
    • Click and open Network.
    • Enable Wi-Fi option using the Air Mouse.
    • Select your network and type the password using the on-screen keyboard if necessary.
    • Click on the Connect button.

    My device can’t find any Wi-Fi

    • Make sure your Wi-Fi Router is powered on.
    • Make sure your device is within your Wi-Fi Router signal range.
    • On Smart Stick, make sure the Wi-Fi Antenna is plugged in correctly to the device.

    I’m connected to Wi-Fi or Ethernet but cannot surf the internet or use apps that access the internet.

    • Please ensure that you have an active internet connection.

    How to change Wi-Fi Network?

    • Go to Settings and select your desired Wi-Fi connection.
    • Type in your password, using the on-screen keyboard and click Connect.

    Can I connect my device to my mobile hotspot and how?

    • Yes, you can.
    • On your mobile phone, turn your hotspot on.
    • On your device, turn Wi-Fi on and connect to your mobile’s hotspot.

    How to use my device Smart TV Box as a Wi-Fi Hotspot for other devices?

    • Connect an Ethernet cable to your Smart TV Box, and enable Ethernet under Network settings.
    • From Settings page go to Advanced.
    • Under Wireless and Networks click on More….
    • Select Portable Hotspot and Enable Portable Wi-Fi hotspot to start.
    • Your device network is now live.
  • My Air Mouse is not working or Air Mouse Cursor is missing

    • The Air Mouse is auto-programmed to sleep when not in use, to save battery. Click any of the navigation buttons (up-down-left-right) to wake and start using it.
    • Make sure you have new and live batteries.
    • Make sure that the Air Mouse Receiver is plugged into the USB port of the device correctly.

    My Air Mouse hangs or lags frequently

    • Unplug the Air Mouse receiver and plug it back in.
    • Make sure you have new and live batteries.
    • Make sure that the Air Mouse Receiver is plugged into the USB port of the device correctly.
  • How to add content to My Favourites?

    • Click on any content
    • Click the Add to Favourites button

    How to view My Favourites?

    • From the Home page, Click on the Pull-out arrow on the left side of the screen or Click the Menu button on your Air Mouse
    • Click Favourites icon

    How to view My History?

    • From the Home page, Click on the Pull-out arrow on the left side of the screen or Click the Menu button on your Air Mouse
    • Click History icon

    How can I manually install an APK file?

    • Open the Appinstaller app from All Apps and select the drive where you have stored the APK file.
    • Make sure you have enabled install from ‘Unknown Sources’.
    • After that, select and install the APK from the Appinstaller app.

    What other peripherals can I connect?

    • You can connect USB Pen Drives or External Hard Drives to your Device. Please note certain External Hard Drives may require additional power supply.
    • You can connect your microSD cards (up to 32gb).
    • You can also connect Wireless Keyboard & Mouse by plugging the wireless receiver into the USB port on the device.
    • If you run out of USB ports, you can use a USB hub with the device. Please note certain USB hubs may require additional power supply.

    How to update my device?

    • Navigate to Settings
    • Click on Update
    • Click on Online update

    How to see the Help Screens?

    • Navigate to Settings
    • Click on Help
    • Click the on-screen arrows using your Air Mouse to navigate
    • Click the Back button on your Air Mouse to exit

    How to Factory Reset Device?

    • Go to Settings
    • Click on Advanced
    • Click Backup & Reset
    • Click Factory data reset

 

For direct enquiries, please e-mail us at contact@cloudwalker.tv

For service support, please call us on our Toll Free No. 1800 102 3647 or write to us at customercare@cloudwalker.tv (we are open from 9:30 am to 6:00 pm, Monday to Saturday)